1. Introduction
Online Poker Bot AI ("we", "our", "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website (poker-bot.ai) and associated services.
2. Information We Collect
Information You Provide
- Account registration data: email address or phone number used to create your Poker Helper account
- Communication data: messages sent to us via Telegram support
- Payment data: transaction records related to fuel token purchases (we do not store full payment card details)
Information Collected Automatically
- Device information: device type, operating system version, emulator configuration
- Usage data: number of hands played, fuel consumption, session duration
- Website analytics: IP address, browser type, pages visited, referring URLs (collected via standard web analytics)
3. How We Use Your Information
We use collected information for the following purposes:
- To provide, maintain, and improve the Service
- To process fuel token purchases and manage your account balance
- To provide customer support and respond to your inquiries
- To send important notices about changes to the Service or terms
- To detect, prevent, and address technical issues or abuse
- To analyze usage patterns and improve software performance
4. Data Sharing & Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- Service providers: trusted third parties who assist in operating the Service (hosting, analytics, payment processing)
- Legal compliance: when required by law, regulation, or valid legal process
- Protection of rights: to protect the safety, rights, or property of our users or the public
5. Data Security
We implement industry-standard security measures to protect your personal information, including encrypted data transmission (TLS/SSL), secure server infrastructure, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., transaction records).
7. Cookies & Tracking
Our website uses cookies and similar technologies for:
- Essential site functionality (session management, preferences)
- Analytics (understanding how visitors use the site)
- Performance optimization
You can control cookie preferences through your browser settings. Disabling cookies may affect site functionality.
8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: request a copy of the data we hold about you
- Correction: request correction of inaccurate or incomplete data
- Deletion: request deletion of your personal data
- Portability: request your data in a structured, machine-readable format
- Objection: object to processing of your data for certain purposes
To exercise any of these rights, contact us via Telegram.
9. Children's Privacy
The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a person under 18, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.
11. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us via Telegram.